Alerts Front Desk Supervisor or Business Manager of discrepancies and problems while ensuring that the front desk operates at optimum efficiency. Provides friendly, courteous, and efficient service to guests at the front desk, accessing information required to determine appropriate action, and taking action accurately and properly.
Accurately complete check in and check out procedures in three minutes or less.
Normal office conditions with low lighting appropriate for constant video terminal work.
a) Knowledge, Skills and General Abilities
b) Physical Abilities – May be required to:
c) Mental Abilities – Must be able to:
*Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the business. In addition, attendance at all scheduled training sessions and meetings is required.